Platform analytics dashboards

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Gary Larsen
Mega Sage

‎12-15-2025 07:23 AM

We have not moved user over to using workspaces yet so I would like them to stay in the core UI for now when they click on a PA dashboard. Right now it defaults to the Admin dashboard so it just spins for them 

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Ankur Bawiskar
Tera Patron

‎12-15-2025 07:56 AM

@Gary Larsen 

seems your issue is similar to this one for which case is raised with ServiceNow

Data Visualizations ONLY load if user has elevated access 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron

‎12-15-2025 08:01 AM

Hi @Gary Larsen 

This looks like a known issue. It would be best to log a ServiceNow support case for further investigation.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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