Platform analytics

[Siddhant VSK]

Hello Community,

Is there a way to create / generate a report or metrics to know how many users have actually opened/ utilised the platform analytics dashboard . 

Could it be possible to generate a pivot model , where for a certain platform analytics dashboard the row represents the user details and column represents number of times they have clicked on the dashboard.

Please let me know , if there is such a use case already published or answered .

if not , please suggest on the solution.

Thank you in advance.

Siddhant.

[Ankur Bawiskar]

@Siddhant VSK 

see this link and table involved is "sys_ui_navigator_history"

Tracking and Reporting on Dashboard Usage in ServiceNow 

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[Siddhant VSK]

Hello Ankur , 

Thank you for the response and attached thread for Tracking and reporting of dashboard usage .

But can we report on platform analytics dashboard and can we utilise this table for reporting purpose ( performance POV ) , considering that this table contains millions of data.  

[Ankur Bawiskar · Accepted solution]

@Siddhant VSK 

check the blog and it says about custom table as that OOTB is protected

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Siddhant VSK]

Thank you @Ankur Bawiskar for this reply , this would help.