Query Assignment Group in tables change_request AND change_task in the same report?

RC2
Tera Contributor

I can't figure out how to do this in a report, but can do it in a general search?

I need to find all Change Records AND all Change Tasks to a specific Assignment Group in one report. I can figure out how to do it in two reports, but not in one. It's because the tables/data are different that hold the data. Is there a table or data source that has both? If so, what is it called? 

23 REPLIES 23

Hello,

Just change the table name on the report to Task and you will be able to report on both as below:-

find_real_file.png

Please mark answer correct/helpful based on Impact

 

RC2
Tera Contributor

OK, testing this now. THanks for the advice!

 

Sure, Please mark answer correct if everything goes well

RC2
Tera Contributor

Sadly, doesn't work for the other metrics I need. I need to report on success state of the change (so Close Code) and I need to report on Planned Start Date and Closed Date (on or after a specific date). I can't get that to work using this Table. 

Basically, I need to know all changes that were done after XXX date, for specific teams (either task or parent change) and what the outcome was (successful, unsuccessful, etc).

 

Yes you can report on all fields of change task or change table with the same report. Just search for changer request(+) or change task(+) as below:-

find_real_file.png

 

Just click on any of them and you will ahve all the fields for that respective table.

Then you can filter through those fields:-

find_real_file.png

Please mark answer correct/helpful based on impact.