Query Assignment Group in tables change_request AND change_task in the same report?
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‎01-17-2022 01:17 PM
I can't figure out how to do this in a report, but can do it in a general search?
I need to find all Change Records AND all Change Tasks to a specific Assignment Group in one report. I can figure out how to do it in two reports, but not in one. It's because the tables/data are different that hold the data. Is there a table or data source that has both? If so, what is it called?
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‎01-18-2022 12:43 PM
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‎01-18-2022 12:50 PM
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‎01-18-2022 12:56 PM
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‎01-19-2022 12:58 PM
I had to step away from it last night and most of today because I couldn't get it to work and I was going nuts. I'm stuck here. I can get Assignment Group for Tasks to search from the Task Table, but not Assignment Group for the Parent Change Request. I don't even see the option. I tried in the New UI and the Classic UI (Screenshots are from the Classic):
I tried "Change Request +" to "Change Request fields", it's not there. Then I tried "Change Task +" to "Change Request" and not there either. In the "New UI" I can expand the "Change Request" (second screenshot), but all the results from that search are empty so it's not the correct data (as I know it's a mandatory field in the parent change).
I feel like I've tried every option but I cannot find the location of the Parent Change request Assignment group field/table/data from the Task table. If it doesn't exist, then I cannot use the Task Table.
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‎01-17-2022 03:29 PM
Hi,
Create database view by joining change request table and change task table.
Thanks & Regards,
Sumanth Meda.