Remove Configuration Option

[jkeck]

I recently created my own dashboard but every time I enter it, the configuration option shows up on the far-right side.  I can close it out but would prefer to not do this repeatedly.  

[J Siva]

Hi @jkeck 
This isn’t the expected behavior. Check with other users to see if they’re experiencing the same issue.
In the meantime, try clearing your cache and see if that helps.

In filter navigator type "cache.do" and press "Enter". 
Regards,
Siva

[sizzleMcFace]

Where are you opening it from? Check your URL, does it have any parameters after the sys_id of the dashboard?

Does this happen with other dashboards?

[Bhuvan]

@jkeck 

Follow below knowledge article to resolve the issue

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724427

Issue

When a dashboard is loaded/view the configuration panel on the right is opening automatically.

Cause

The dashboard link contains the URL parameter "sysparm_active_panel=quickLayoutSideContent"

Resolution

Determine how users are opening the dashboards. If they are opening them through a module inspect the module link if the URL contains "sysparm_active_panel=quickLayoutSideContent" and remove it accordingly.

If users are opening the dashboards through a favorite link on the filter navigator navigate to the "sys_ui_bookmark" table and find that particular favorite record. There will be a field called "URL". Remove the URL parameter "sysparm_active_panel=quickLayoutSideContent" from it and save the record.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan