Report for a group for all Changes where one of their applications or CI's are impacted

[TheRatio]

So for our team which is a Platform owner group. I would like to have a report of all changes that may impact one of our applications. I would like to have that list sorted by the application which we own that is being impacted.

Intent is to have a view where I can see any open and upcoming change which may have impact on one of the applications my team owns even if our team doesn't own the change. For example a firewall update. I'm not part of that change don't own it not involved with it. But my supported application is on the CHGs Impacted Servces/CIs. I want the report to give me visibility on that change.

[Tsura Andreeva · Accepted solution]

on your report extend to the related list condition in the filter and look up the related CI table

[TheRatio]

Thank You

Now if I run that using 'or' to bring up multiple impacted applications is it possible to group by impacted application as that's not one of the data columns in the report?

[Tsura Andreeva]

If you add to your filter configuraiton item.class is application, and just group on the configuration item, that should give you the group by application name