Report - How to change color on Control chart ?

[Kifrez]

Hi Team,

How could I change the color of the black and yellow lines to a different color that we want?

We are using control chart

Thanks

[Community Alums]

Hello Freddy,

If you are using normal reporting module then you can change color from below option  -

From "Chart color" option either you can use "Use color palette" and create new palette OR "Use serval color". I recommend you to use "Use color palette". 

To create new palette -

If you have seven lines then add seven different colors

If you are using PA dashboard, then you can go the the respective widget then you will find option "Color Scheme" where you can create or use existing scheme.

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[Kifrez]

Thanks for responding @Akshay Kangankar .

Unfortunately, I need the color for control chart. I could not see that option.

I'[ll ask ServiceNow support if they have any option.

[Ankita1]

Were you able to figure this out? I need to change the color for my trend line as well.

[Kifrez · Accepted solution]

Unfortunately, ServiceNow support team said it's not supported yet.

Below is the response I received from ServiceNow support.

Solution Proposed:
- Changing the colors of control reports is currently not supported. Colors are predefined to represent data in the report.
Our sincere apologies for the inconvenience caused.

- Kindly please check the documentation link for your reference:

https://docs.servicenow.com/en-US/bundle/sandiego-now-intelligence/page/use/reporting/concept/c_Crea...

- However, this would be a great candidate for an enhancement request to be implemented in future releases. You can help us improve our platform with your ideas of requirements in the Idea portal. Our Dev teams will review and consider future releases based on the feasibility and priority.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0547257