report redirect URL substitute the & to &

[utente]

Hi all,

I have a problem with the URL redirect link functionality.

when I specify a link, all the & writed into the link will be converten to &amp
So the link that the system will generate not work...

Can some have a solution to this problem ?

Best Regards

Vincenzo

[Ankur Bawiskar]

Hi Vincenzo,

At which place this is occurring? i.e. record producer etc

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[utente]

Hi Ankur,

I have this problem on the report page.

Here the route for configure a redirect url from report: 

1. Navigate to Reports > View / Run.
2. Select the report you want to configure.
3. Click the Show report structure icon ().
4. Click the link icon ()
5. In the Set redirect URL dialog box, enter relative link in the instance, for example, /$knowledge.do.
   When the user points to the report, the tooltip includes the text Click to open.

Regards,

Vincenzo

[Binh Truong2]

I am dealing with the same exact problem. I'm trying to direct to specific tab on a dashboard but the "&" is being flipped to "&" and not actually pointing to the correct tab.

Any findings since then?

[Rafal Rataj1]

seems this functionality has some special parsing. 

normally ASCII code (%26) or eventually some of the escape characters ( ', ", \ ) should work, but in this case nothing works for me

URL Encoding Reference

ServiceNow JavasScript escape characters