report redirect URL substitute the & to &
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-16-2018 02:49 AM
Hi all,
I have a problem with the URL redirect link functionality.
when I specify a link, all the & writed into the link will be converten to &
So the link that the system will generate not work...
Can some have a solution to this problem ?
Best Regards
Vincenzo
- Labels:
-
Reporting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-30-2020 06:09 AM
Anyone managed to find solution to this problem ? This still occurs in New York
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-27-2020 12:24 PM
Ok maybe this is just a hack, but this worked for me on Orlando for a Report redirect URL.
De trick is to use "nav_to.do" and using UTF-8 encoding for & and =
What I needed was this URL, but this did not work because & got translated to &:
/csm?id=csm_cases&table=sn_customerservice_caseTo make this work I hacked this to:
/nav_to.do?uri=/csm?id=csm_cases%26table%3Dsn_customerservice_caseLater I found a nice blog on this "nav_to.do", here:
https://community.servicenow.com/community?id=community_blog&sys_id=710daaa5dbd0dbc01dcaf3231f9619e8
More on UTF-8 encoding:
