Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

report shows time format in (1970-01-01)

Community Alums
Not applicable

‎05-26-2025 03:15 AM

I created a pivot format report to show duration of RITM in each state.  It shows the duration along with (1970-01-01) format. ow to fix it?

Preview file
23 KB
0 Helpfuls
  • 329 Views
1 REPLY 1

J Siva
Kilo Patron
Kilo Patron

‎05-26-2025 05:18 AM

Hi @Community Alums 

That's the expected behavior of the OOB duration type field. As far as I know we cannot change that.
Regards,
Siva

0 Helpfuls