Report View ACLs

[Ross Walker]

I am currently trying to analyse my Report ACLs between my Dev and Prod instances.
i have one group of users that can see the reports in one but not in the other.
the report are identical
they have the same roles and groups attached to their profiles
i have compared the access roles table between the 2 for the roles assigned to the users

but i cannot figure out why in one instance they can see the output and the other they get denied based on report_view ACLs

[Tsura Andreeva]

Suggesting to download the ACL Assesment to the instance having the issue and it will give you the results on whats blocked:

https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/reporting/concept/repor...