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Reporting : **MTTR** - Time worked on the ticket

pramn
Kilo Sage

2 hours ago

Hi Team , 

can someone please guide me how to create a report for  **MTTR** - Time worked on the ticket?

 

Much appreciated your help .

 

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Ankur Bawiskar
Tera Patron

2 hours ago

@pramn 

check below

MTTR (Mean Time to Resolution) Reporting 

also below

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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