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Reporting on Task Work Notes

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vcaracci75
Tera Expert

‎03-10-2021 06:58 AM

We have a need to be able to search the Work Notes and Additional Comments fields for all our tasks. Is there a way to report on these fields?

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Ankur Bawiskar
Tera Patron
Tera Patron

‎03-10-2021 07:24 AM

Hi,

you can create report on sys_journal_field which stores journal entries data

Apply filter as this

1) element - work_notes

2) name - your table name

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Kenny Estrella
Tera Contributor
In response to Ankur Bawiskar

‎12-13-2023 09:27 PM

What update did you do here by the way, just asking since it's very unclear? Your image does not show how did you allow reporting?

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