Single score report to see the highest active incidents count for an assignment group.

[MOHAMMED SHAMNA]

We have a requirement to see what is the highest count of active incidents that an assignment group have in the system.

It should be a single score report.

I have attached a sample screenshot of how it should be
.

[AndersBGS]

Hi @MOHAMMED SHAMNA ,

You can create a single score report through report designer, and then off course create the filtration according to your requirement. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[MOHAMMED SHAMNA]

Hi @AndersBGS , Thanks for the reply.
But for a single score report, how exactly can we select the assignment group which has the highest count of open incidents ?
Normally in the incident table, we would select Assignment group as the 'group by' option and then find the assignment group which has the highest number of incidents.
But the single score report doesn't have any functionalities for that.