sys_ui_message not working on Platform Analytics

[mugi-san]

Hello, everyone.

I have configured a Platform Analytics dashboard with several data visualizations and interactive filters. I set the dashboard name, visualization titles, and filter labels in a non-English language.

Although I created the corresponding translation records in the sys_ui_message table for both English and the target language, the dashboard elements are not being translated according to these records.

Has anyone encountered a similar issue or found a workaround?

Regards.

[Rakesh_M]

Hi @mugi-san ,

In the sys_report table, update the Column Title field by changing its type to Translated Text.

refer:https://www.servicenow.com/community/developer-forum/i-didn-t-understand-the-how-to-translate-report....

[Ankur Bawiskar]

@mugi-san 

translating platform analytics dashboard could be a tedious job as there are lot of components involved.

Sometimes you need to deep dive and then add translation for some of the components.

check this

Solving issues on translated dashboards 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[mugi-san · Accepted solution]

Hi, Everyone.

I found that Performance Analytics titles can be translated via the sys_translated table.
Meanwhile, Data Visualization titles, filter label and "Apply" button can be translated using the sys_ui_message table.

It turns out the key doesn't have to be in English—it translated just fine without it. We just need to double-check that the keys are an exact match and that we don't have any overlapping translations.