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Trend Report Error: Invalid configuration. Invalid value for number_of_groups field: NaN. Contact yo

akhilkthota
Tera Contributor

‎08-19-2025 07:02 AM

Hello,

I have created 2 trend type reports on the change_request table and  I have given access to Change management groups and  i have added those reports to PA dashboard, when i Impersonated with user and i have opened the dashboard.  I am getting below error message for only trend type reports on dashboard. Please refer to the screenshots. Could anyone please suggest how to fix this issue. 

 

Invalid configuration. Invalid value for number_of_groups field: NaN. Contact your ServiceNow administrator for more information. 

 

 

akhilkthota_0-1755611536123.png

 

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sizzleMcFace
Tera Guru

‎09-15-2025 12:00 PM

Can you upload the exported XML of the data visualizations? Or at least a detailed screenshot with all of the configuration tabs open?

 

Thanks

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