Unable to receive notifications for targets and thresholds
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2 hours ago
We created many indicators for business purpose and have setup targets and thresholds for required ones. However I want to receive some alerts or notifications about reaching the target, nearing the threshold etc. I have added a few users in "Responsible Users" list for the target. The schedule of the "Check PA Target" notification is set to Daily and the time is also setup. The Notification "PA Targets Notification" looks to be active. I followed the same steps as mentioned in the documentation for Targets and Notifications for ServiceNow Zurich instance but still cannot see any email in my inbox or in ServiceNow Outbound Outbox. I even tried to setup "Responsible User" field in the "Whom to Receive" section in the notification but no luck.
What am I doing wrong?
