Users wish to add links to a Dashboard

michaelmonocchi
Kilo Expert

We have some users that want to add links to web site in their Dashboards/Homepages. We have them select Content Block----> New Static - HTML.

The problem is when they click on the   "Click here" link back on their Homepage, to add the links, they get a blank page with no controls. When we try it with an elevated account (admin), the controls are there and we can add the links and they work.

It's obvious this user is missing a permission or specific right, but we don't know which one. The user currently has the ITIL role. What else is needed to allow them to do this?

1 ACCEPTED SOLUTION

Hi Michael,



When you want to add it back, click on "Add Content", then in the 1st column select the type of content " Content Block" and in the 2nd column type in the name of the static HTML widget.- For example I created one called Glossary and below screenshot is how I can find it :


find_real_file.png



Thanks,


Sowmya


View solution in original post

5 REPLIES 5

Hi Michael,



When you want to add it back, click on "Add Content", then in the 1st column select the type of content " Content Block" and in the 2nd column type in the name of the static HTML widget.- For example I created one called Glossary and below screenshot is how I can find it :


find_real_file.png



Thanks,


Sowmya