Virtual Agent - Search Knowledge Base with a new Topic
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-22-2025 10:18 AM
Hello,
I am new to servicenow, and I am trying to add a new topic to a virtual agent bot that will search articles from my custom knowledge base.
I created a new topic and created my flow in designer, but the topic language does not show up when I select the topic from the bot.
Here is my conversation flow that integrates the Knowledge articles:
Here is the bot's response when I select the new topic I created.
Any help would be appreciated, thanks!
0 REPLIES 0