what is the fact table for service request table for indicator source we need to select.

[Geetha7]

what is the fact table for service request table for indicator source we need to select.

[Ankur Bawiskar]

Hi,

facts table would be sc_request

Regards
Ankur

[Slawek_Radziewi]

What do you want to report? 

We use mostly sc_req_item table.

[hm69]

Yes, I would agree with the statements listed above, 

sc_request,

sc_req_item, and I would include 

sc_task if you need the task. 

Regards, Hugo

[Geetha7]

Hi All,

In the indicator source and indicator i have selected as sc_task table as facts table.. but what type of job i need to run to get the data?

Like for incident and problem i have selected the respective facts table and ran the incident daily and historic jobs. I am getting the data correctly.