Why can't I resize or move widgets in Platform Analytics dashboards

[Joshyland]

In Platform Analytics dashboards, I can enter Edit Mode and I see the resize handle on my widget, but dragging the handle does not change the widget's size. The dashboard is editable and I can modify other properties. Is there a known limitation, permission, layout setting, or dashboard configuration that prevents widget resizing in Platform Analytics? 

Users have pa_power_user, and others have Pa_Admin

[Dr Atul G- LNG]

Hi @Joshyland 

I tried this in my PDI and it is working fine.

Could you please click on the three diagonal menu lines and try again? If the issue still persists, try running a repair on the PA plugin and let me know the outcome.

[Tanushree Maiti · Accepted solution]

Hi @Joshyland 

Refer : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822615

https://www.servicenow.com/docs/r/now-intelligence/performance-analytics/configure-widget-layouts.ht...

It is not possible to auto increase the size of the widget depending upon the data in any report. 

You  need to drag to move and resize the widgets

Related Links

Go through Configure Widget Layouts to know more about widget layouts

Resize or change the layout of widgets

Drag to move and resize widgets.

• To make a widget larger, point to the widget header and then click the resize icon ().
• To make a widget smaller, point to the widget header and press SHIFT as you click the resize icon.

[Joshyland]

@Tanushree Maiti and @Dr Atul G- LNG

Thank you for your quick response. This morning, resizing and moving are working properly again.

Yesterday, before leaving work, I deleted several widgets with empty names from the PAR Dashboard Widgets, as I noticed that many of them were created at the same time and were blank. I assume that someone may have converted a fully populated dashboard to the UI, possibly overloading the cache.

Anyways, everything is working fine this morning. Thank you once again.

[Dr Atul G- LNG]

Huree.e. please close the thread mate.