You cannot configure this element. The owner did not share it with editing permissions.

[Pam Reid1]

As an ITIL/Viz Creator, I added an existing visualization to my dashboard.  When trying to configure the visualization it gives the message "You cannot configure this element. The owner did not share it with editing permissions." and i cannot do anything with it.  I can unlink from library and then even duplicate the visualization however the same message persists.  I need to be able to use these visualizations on the dashboard, unlink them and be able to change some of the criteria.  Is this a bug or am i doing something wrong in this scenario?

The only way i found around it is to unlink the original from library, duplicate.  Then open configuration on the duplicate, add to library.  Then it gives it a name and description and after that, its editable.  This seems odd.  Why does it need to be added to library to edit it?  I can then again unlink from library and still edit it.  

[Pam Reid1]

We did not put in a support ticket because we were able to work around it by just waiting a few seconds and then refreshing.  This will allow us to edit the visualization.  I'm waiting to see what Yokohama and Zurich bring as i know there are a lot of changes coming with those two releases and then we will put in support tickets for things that were never addressed.

[Mark Manders]

At least there will no longer be a mandatory migration, so that gives room for ServiceNow to deliver a product that really works instead of having to work around all kinds of things.

[Pam Reid1]

Can you point me to a link that shows this.  I need to report this to my team.  I haven't located that change yet.  My understanding was Zurich.  Thanks so much!

[Mark Manders]

Official communication from ServiceNow will follow on March 12th.

You can watch the latest Platform Analytics Academy to hear them make this statement.

[marcelosilv]

hi Mark,

How can I very and update the plugin for PAE to the latest version?

thanks,

Marcelo