You cannot configure this element. The owner did not share it with editing permissions.

[Pam Reid1]

As an ITIL/Viz Creator, I added an existing visualization to my dashboard.  When trying to configure the visualization it gives the message "You cannot configure this element. The owner did not share it with editing permissions." and i cannot do anything with it.  I can unlink from library and then even duplicate the visualization however the same message persists.  I need to be able to use these visualizations on the dashboard, unlink them and be able to change some of the criteria.  Is this a bug or am i doing something wrong in this scenario?

The only way i found around it is to unlink the original from library, duplicate.  Then open configuration on the duplicate, add to library.  Then it gives it a name and description and after that, its editable.  This seems odd.  Why does it need to be added to library to edit it?  I can then again unlink from library and still edit it.  

[Mark Manders]

Type 'plugins' in your navigator and it will take you to the application manager. Click on 'sync now' so you get the most up to date results from the store and then either find Platform Analytics and see if there is an update available, or just validate under the 'updates' how up to date you are in general.

You may need to go to the store to entitle all sub-applications as well. ServiceNow is making a complete mess of this. Although PAE is platform functionality, they don't entitle everything connected to it, even though it is needed to update the app.