At ServiceNow, we recognize that process mining can help us do more with less, transform our operating model to increase revenue, and innovate to compete. It gives us precise insights into the bottlenecks and delays in our processes so that we can address them quickly and easily. Vital to the push for automation is ServiceNow Process Optimization, which has been expanded in the Now Platform Utah release.
In this new blog, ServiceNow SVP Mark Abramowitz sat down with Vijay Kotu, SVP, Analytics, to explore the power of process mining and what makes it a game changer for ServiceNow's own operations, especially in times of uncertainty. You can hear more of their conversation at the ServiceNow Utah release webinar on April 5.
