Dan Grady
ServiceNow Employee
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03-15-2024
08:49 AM
In this installment of the Process Mining Academy we focus on how to empower more people in the organization with Process Mining insights by embedding process mining insights and improvement opportunities into Platform Analytics dashboards.
Bringing the power of the ServiceNow platform's real-time operational reporting, trend based Performance Analytics KPIs and Process Mining improvement opportunities together into persona based dashboards allows us to tell a complete story about where things stand right now, where things are headed and what we can do to improve our processes and out perform our targets.
In this session we walk through how to do that.
You can find other Process Mining Academy session here
Session slides attached below.
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