Process Mining in Minutes — Minute 13: AI Control Tower — AI Asset Onboarding

[Damian Pascale]

Welcome to Process Mining in Minutes, a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a single outcome, and built around how Process Mining actually gets used in the real world.

AI assets have become central to how organizations operate and compete. The AI Control Tower is there to ensure the governance is in place to deploy them responsibly. Without understanding how the onboarding process actually works, bottlenecks can directly impact the velocity and quality of how an AI asset is onboarded.

Process Mining shows you exactly where AI asset onboarding slows down and doesn’t align to expectations. You see which teams and tasks are creating delays, whether it’s legal reviews, compliance assessments, or security approvals, and surfaces why that friction is occurring so you can accelerate deployment aligned to corporate objectives.

New minutes drop weekly. Follow the full series here

 

Want to go deeper?

Govern AI Assets and speed up onboarding Use Process Mining to optimize AI Control Tower workflows

More Process Mining resources

• Guide to Getting Started with ServiceNow Process Mining
• Process Mining Academy
• Process Mining Use Case Series
• Am I Ready for Process Mining?
• ServiceNow Process & Task Mining Courses

Got a use case you think should be the next Process Mining in Minutes? Let us know in the comments below. Until then, we’ll keep sharing what we learn as we learn it.