Welcome to Process Mining in Minutes, a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a single outcome, and built around how Process Mining actually gets used in the real world.
Minute 18: Process Model Comparisons
You made a process change. Routing rules were updated. A new assignment group was added. An automation was introduced. But did it actually make things better, or did it create new problems?
Process Mining lets you answer that question with data. Create filter sets to isolate work completed before and after a change, then use side-by-side model comparisons to see exactly how execution has shifted across records, variants, duration, touchpoints, and standard deviation.
Spot the improvements. Catch the regressions. Detect new bottlenecks, misrouting, or rework that didn't exist before. Comparison Statistics give you the numbers at a glance so you're not guessing whether something got better or worse.
Stop shipping process changes and hoping for the best. Compare the models and know for sure.
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