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Multiple Data Visualization Issues After Australia Upgrade

Omkar Maidkar
Tera Contributor

Hi Community,

We recently upgraded to the Australia release and have started seeing multiple issues in Data Visualization. We would like to know if anyone else has experienced similar behavior.

Issues observed:

  • Some columns are behaving unexpectedly and not displaying data correctly.
  • Several reference fields are showing Sys IDs instead of display values.
  • Certain columns/fields are no longer available to add in Data Visualizations.
  • The behavior seems inconsistent across different visualizations and dashboards.

Has anyone encountered these issues after the Australia upgrade?

Any suggestions or guidance would be greatly appreciated.

Thanks in advance!

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Omkar Maidkar  

if you are sure these are issues post upgrade and nothing changed in the dashboards/reports etc better to raise a case with ServiceNow

better to check these links as well before raising case

Interactive Known Issues Companion - Platform Anal... - ServiceNow Community

Servicenow Platform analytics migration requirements

List type Data Visualizations are not rendering after Australia upgrade - Support and Troubleshootin...

Australia Patch 4 • Australia Release Notes • Docs | ServiceNow

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader