Multiple Data Visualization Issues After Australia Upgrade

Omkar Maidkar
Tera Contributor

‎10-01-2026 02:14 AM

Hi Community,

We recently upgraded to the Australia release and have started seeing multiple issues in Data Visualization. We would like to know if anyone else has experienced similar behavior.

Issues observed:

  • Some columns are behaving unexpectedly and not displaying data correctly.
  • Several reference fields are showing Sys IDs instead of display values.
  • Certain columns/fields are no longer available to add in Data Visualizations.
  • The behavior seems inconsistent across different visualizations and dashboards.

Has anyone encountered these issues after the Australia upgrade?

Any suggestions or guidance would be greatly appreciated.

Thanks in advance!

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Ankur Bawiskar
Tera Patron

‎10-01-2026 02:31 AM

@Omkar Maidkar  

if you are sure these are issues post upgrade and nothing changed in the dashboards/reports etc better to raise a case with ServiceNow

better to check these links as well before raising case

Interactive Known Issues Companion - Platform Anal... - ServiceNow Community

Servicenow Platform analytics migration requirements

List type Data Visualizations are not rendering after Australia upgrade - Support and Troubleshootin...

Australia Patch 4 • Australia Release Notes • Docs | ServiceNow

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

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