restrict notification to particular user in group

linga reddy
Tera Contributor

hi all,

I have one requirement, i have created one notification and group but i need to restrict notification some users  in that group. Please let me know.

3 REPLIES 3

Yashsvi
Kilo Sage

Hi @linga reddy,

please check below link;

https://www.servicenow.com/community/itsm-forum/restrict-email-notification-to-a-particular-group-wh...

 

Thank you, please make helpful if you accept the solution.

linga reddy
Tera Contributor

Hi Yashsvi, 
Thanks for your reply, but i need to restrict particular user in that group.


Thanks & Regards
Linga Reddyp 

Sounds like you need an email script to logic that out.  you can add recipients to an email via an email script, in the script, get the group you want it to goto, and you can query the group members table, and you can add whatever criteria you need into that query to only get the group members that match your requirements, then while that query has results, iterate through the results adding each member's email address to the notification.