Sourcing Request not generated by "Request a product" record producer

Jimmie Odelius
Giga Guru

Hi,

 

Recently did a fresh install of Sourcing and Procurement Operations on a Washington D.C. instance. Install seemingly went just fine except that sourcing requests are not generated for purchase lines and procurement cases when using the "I need a product" record producer in the employee service center portal. In the development instance this works just fine.

 

I've repaired the plugins numerous times but to no avail. 

 

Any experience and help with this appreciated.

5 REPLIES 5

debendudas
Mega Sage

Hi @Jimmie Odelius ,

We also faced the same issue previously and created a HI Ticket for the same.

Nice to know I'm not alone I guess.
Have you heard of any workarounds or solutions to it yet?

Not yet!

Alright. Please let me know if you find anything out. I will also post potential solution here if I get one. 🙂