In the latest Zurich release of SAM Pro, ServiceNow introduced a new feature called Cluster License Assignment Preference Management. This feature offers a simple and intuitive way for SAM Managers to...
Hello SAM Community, Earlier this month, we hosted a webinar exploring how IT Operations Management (ITOM) and IT Asset Management (ITAM) work together to provide a complete solution dedicated to mana...
ServiceNow SAM Pro provides SAM managers and teams with a unified determination of license compliance and optimization needs. However, in some cases incomplete or incorrect configuration on the Servic...
Are you ready to revolutionize your asset management strategies and unlock new possibilities for success? Join the ServiceNow Asset Management team at Nexus for Asset 2025, a premier event designed ex...
Software Inventory is the core of Software asset management. With correct inventory determination on ServiceNow CMDB, SAM Pro can determine correct license compliance for software deployed on your env...
The normalization process compares the discovered publisher, discovered product, and discovered version and edition values against the ServiceNow repository of normalized equivalents. Matches are adde...
A software model is a profile of the software that you've purchased, including information about the publisher, version, and discovery map. Software entitlements are used to relate the software model ...
Software entitlements are purchase records of your software. These are important foundational data that are important for correct license compliance position calculation. Essentially Software entitlem...
When you run reconciliation, SAM Pro shows the software installs which are unlicensed, requiring action and ones that have been ignored from licensing. This provides indepth details to the SAM Manager...
ServiceNow SAM Pro supports multiple integrations with various SaaS software detailed here. However, depending on the type of SaaS product not all fields on the SaaS Subscription record on ServiceNow ...
ServiceNow SAM Pro offers support to find and rectify these issues through 2 broad ways i..e. SAM Health check and Installs requiring action. Lets understand both these functionalities in detail. SAM ...
SaaS Subscriptions are downloaded from respective SaaS portals such as Microsoft 365, Adobe, Zoom are many more. Check the List of SaaS Subscription integrations that ServiceNow SAM Pro supports. Once...
SAM Teams sometimes perform a wrong configuration on SAM Pro on some of the data objects like Software Models, entitlements which lead to incorrect license compliance. In some cases, the quality of da...
ServiceNow SAM Pro provides SAM managers and teams with a unified determination of license compliance and optimization needs. However, in some cases wrong configuration on the ServiceNow SAM Pro side ...
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M365 automated License assignment and removal usin...
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Managing Container Vulnerabilities Through Service...
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ServiceNow SAM Pro Data Model
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SaaS License Management – direct integrations over...
