Microsoft SQL Server Guided Setup on SAM Pro

Please view the video to understand how the Microsoft SQL server Guided Setup can be used for an efficient configuration of Microsoft SQL Server on SAM Pro. Setting up Microsoft SQL Server license com...

Managing Container Vulnerabilities Through ServiceNow modules - The KVA-SBOM-SAM way

Contents IntroductionHow Kubernetes Visibility Agent(KVA) Discovers Your K8s ClusterWhere Aqua Trivy Steps InExtracting the Software Bill Of Materials (SBOM)Connecting It Back to the Software asset Ma...

Sign up for the 2025 Q4 Asset Management roadmap replays!

Hello! ServiceNow is pleased to offer another chance to look at the asset management product roadmaps. See below link for further details, including roadmap replay dates and times by product, includin...

Shape the conversation at Knowledge 2026 – Call for Content is officially open!

The Knowledge 2025 Call for Content is officially open—whether you're a customer, partner, developer, or thought leader, we want to hear how you are transforming your business with the ServiceNow AI P...

The countdown to ServiceNow Nexus 2025 for Asset has begun! Check out the jam-packed agenda!

ServiceNow Nexus 2025 for Asset is a 2-day, in-person event being held at our ServiceNow Headquarters in Santa Clara, California! This event is a unique opportunity for our customers to connect with a...

What's New in Zurich Release for Software Asset Management

ServiceNow® Software Asset Management offers a cohesive platform for technical teams to optimize technology spend, mitigate risk, and automate software lifecycle processes. By providing users with the...

What's New in Zurich Release for IT Asset Management for Financial Services

Introducing Asset Audit Response Launched during our Q3 Store release on July 31, 2025, as part of the Zurich ServiceNow Platform release. Asset Audit Response is a new application that is a part of I...

Cluster license assignment preference management​

In the latest Zurich release of SAM Pro, ServiceNow introduced a new feature called Cluster License Assignment Preference Management. This feature offers a simple and intuitive way for SAM Managers to...

Watch Now! - Gain visibility into Oracle license usage and take control of your software assets

Hello SAM Community, Earlier this month, we hosted a webinar exploring how IT Operations Management (ITOM) and IT Asset Management (ITAM) work together to provide a complete solution dedicated to mana...

Best Practises for maintaining SAM Pro configurations

ServiceNow SAM Pro provides SAM managers and teams with a unified determination of license compliance and optimization needs. However, in some cases incomplete or incorrect configuration on the Servic...

Uplevel your Asset Management at ServiceNow Nexus 2025 for Asset: Register Today!

Are you ready to revolutionize your asset management strategies and unlock new possibilities for success? Join the ServiceNow Asset Management team at Nexus for Asset 2025, a premier event designed ex...

Review Software Inventory

Software Inventory is the core of Software asset management. With correct inventory determination on ServiceNow CMDB, SAM Pro can determine correct license compliance for software deployed on your env...

Review Software Installs Normalization

The normalization process compares the discovered publisher, discovered product, and discovered version and edition values against the ServiceNow repository of normalized equivalents. Matches are adde...

Review Software Models

A software model is a profile of the software that you've purchased, including information about the publisher, version, and discovery map. Software entitlements are used to relate the software model ...