Sean_Walker
ServiceNow Employee
ServiceNow Employee

Enhancing Your Software Asset Management with the Value Builder on the Success Portal

 

Maximizing the effectiveness of your Software Asset Management (SAM) application is essential for optimizing its capabilities and ensuring you get the most value from your investment. The Value Builder feature on the Success Portal is designed to assist you in achieving this goal by providing valuable insights and actionable recommendations for integrating, configuring, and expanding your SAM application.

 

For a deeper understanding of how to leverage the Success Portal, be sure to watch the “Ask a Ranger: Software Asset Management” video series Success Portal Part 2 of 5 - Value Builder

 

Unlocking the Full Potential of Your SAM Application

The Value Builder is a powerful tool that helps you assess and enhance your SAM application’s usage. It provides a comprehensive view of your current setup and highlights areas where you can improve. Here’s how the Value Builder can support your SAM strategy:

 

Key Functions of the Value Builder:

  • Assessment of Application Utilization: Determine how close your instance is to fully leveraging the capabilities of your SAM application. This insight helps identify gaps and opportunities for optimization.
  • Automatic Task Tracking: The Value Builder automatically generates tasks when publisher packs are not fully utilized or when certain features are identified as incomplete. This ensures that you stay on track with your SAM objectives.
  • Manual Task Creation: You have the option to manually create tasks to address specific needs or improvements. This flexibility allows you to tailor the Value Builder’s functionality to your unique requirements.
  • Task Prioritization: Mark tasks as favorites to prioritize them and increase their visibility. This feature helps you focus on critical tasks and manage them more effectively.
  • Feature Updates: Stay informed about new features available in upcoming releases. The Value Builder provides a glimpse into forthcoming enhancements, helping you prepare for future upgrades.

Visualizing Your Progress with Donut Chart Widgets

The Value Builder includes four donut chart widgets that visually represent your progress in utilizing the SAM application’s capabilities. Each widget provides a clear view of how far your instance is from fully implementing key features, making it easier to identify areas that need attention.

Sean_Walker_0-1724762620723.png

 

Sean_Walker_1-1724762620728.png

 

Creating and Managing Value Builder Tasks

The Value Builder functionality extends beyond just tracking progress—it also facilitates the creation and management of tasks to expand the use of your SAM Professional application.

Examples of Tasks:

  • Plugin Installation: If the Content Library Portal plugin is missing from your SAM Apps and Plugins list, the Value Builder can prompt you to install it, ensuring that all necessary components are in place.
  • Manual Task Assignment: You can create and assign manual tasks as needed, addressing specific gaps or issues that may arise.

Additionally, Value Builder tasks can be linked to Success Goals, aligning them with your broader objectives and enhancing your strategic focus.

 

Conclusion

The Value Builder on the Success Portal is an essential tool for organizations looking to maximize the value of their Software Asset Management application. By providing insights into your current utilization, automating task management, and offering visual progress tracking, it helps ensure that you fully capitalize on your SAM capabilities. Utilize the Value Builder to stay informed about new features, prioritize tasks effectively, and enhance your SAM strategy for optimal results.

 

To gain a better understanding on this topic, please watch the video provided below.

Success Portal Part 2 of 5 - Value Builder