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About Publisher and product

KavanaM
Tera Contributor

‎08-16-2025 09:52 AM

Why does custom created publisher and product is not showing up in the software asset overview to run reconciliation. 

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dreinhardt
Kilo Patron
Kilo Patron

‎08-16-2025 10:51 AM - edited ‎08-16-2025 10:52 AM

Hi @KavanaM ,

 

an active entitlement is required for a publisher to appear in the recon list.

 

 Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.