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02-06-2026 05:10 AM
The objective is to automatically remove users from Active Directory groups when they are identified as software reclamation candidates for selected software titles.
The idea would be to create a scheduled job that checks all filtered candidates in the samp_sw_reclamation_candidate table. The script would then use the existing Azure API to remove those candidates from the corresponding group.
Does this sound like a good workaround? I’m concerned about how to update the candidate records, as there is a workflow behind them and we want to keep everything fully automated.
Solved! Go to Solution.
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02-08-2026 11:57 PM - edited 02-09-2026 12:01 AM
Ok, than your proposed way to automate is a feasible option. Please see some additional information and topics to consider from ServiceNow (Reclaim user subscriptions in Software Asset Management classic, Reclaiming user subscriptions) regarding similar use cases.
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02-08-2026 01:03 PM
CSD handles endpoint management software, but I need to handle SSO. Once the reclamation rule identifies the user, they will be removed from the associated AD group.
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02-08-2026 11:57 PM - edited 02-09-2026 12:01 AM
Ok, than your proposed way to automate is a feasible option. Please see some additional information and topics to consider from ServiceNow (Reclaim user subscriptions in Software Asset Management classic, Reclaiming user subscriptions) regarding similar use cases.
