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3 weeks ago
The objective is to automatically remove users from Active Directory groups when they are identified as software reclamation candidates for selected software titles.
The idea would be to create a scheduled job that checks all filtered candidates in the samp_sw_reclamation_candidate table. The script would then use the existing Azure API to remove those candidates from the corresponding group.
Does this sound like a good workaround? I’m concerned about how to update the candidate records, as there is a workflow behind them and we want to keep everything fully automated.
Solved! Go to Solution.
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3 weeks ago - last edited 3 weeks ago
Ok, than your proposed way to automate is a feasible option. Please see some additional information and topics to consider from ServiceNow (Reclaim user subscriptions in Software Asset Management classic, Reclaiming user subscriptions) regarding similar use cases.
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3 weeks ago
CSD handles endpoint management software, but I need to handle SSO. Once the reclamation rule identifies the user, they will be removed from the associated AD group.
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3 weeks ago - last edited 3 weeks ago
Ok, than your proposed way to automate is a feasible option. Please see some additional information and topics to consider from ServiceNow (Reclaim user subscriptions in Software Asset Management classic, Reclaiming user subscriptions) regarding similar use cases.
