Best practice for Microsoft reclamation rule ?

[kiran kumar m1]

Is there any rules  or best practice to create reclamation rules for Microsoft products ? I tried creating a rule with all the Microsoft products but reclamation candidates were not being created , but when I tried adding one product of Microsoft , it started creating reclamation candidates ? does anyone knows the right approach , what products should be added in the Microsoft reclamation rule

[SK Chand Basha]

Hi @kiran kumar m1 

You use the filter on product table (samp_sw_product) where the publisher is microsoft.

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