Compliance of software component vs suite

Michael Morgado
Tera Contributor

3 weeks ago

I have entitlements with a PPN for SmartBear Software ReadyAPI Test our discovery only find SmartBear Software ReadyAPI.

 

On reconciliation it now who's the Test version as over under deployed and the not test as over deployed by the same amount.

 

SmartBear Software ReadyAPI Test is a suite component of SmartBear Software ReadyAPI, how do i setup the entitlements and models to ensure reconciliation is successful and accurately aligns the installs to the suite component?

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Maniteja_2003
Kilo Sage

3 weeks ago

Hi @Michael Morgado,

 

 

I hope this answer helps you.

 

If the Software Model associated with the discovered installations or Discovery Model differs from the Software Model linked to the entitlement, and the entitlement is associated with a suite parent model, follow these steps:

  1. Open the Software Model record associated with the entitlement.

  2. Navigate to the Suite Components tab.

  3. Add the Software Model associated with the Discovery Model as a suite component.

  4. Run reconciliation for the relevant publisher.

Reconciliation will then evaluate the software installations against the available entitlements based on the configured software models and suite relationships.

Note: Ensure that the Inference Number is populated for the configured suite component. The inference number specifies the minimum number of component installations required for ServiceNow SAM to infer the presence of the suite.


Thanks,
Maniteja.

 

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Michael Morgado
Tera Contributor
In response to Maniteja_2003

3 weeks ago

Thanks Manlteja

the situation is a bit swapped, the entitlements are ties to the suite component while the discovery is finding the parent.

 

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