Create New SAM Success Goal

[Paula Stewart]

Is there a way to add additional categories in the CATEGORY dropdown in the Success Portal ?

[Niklas Peterson · Accepted solution]

Hi @Paula Stewart ,

Yes, you can create new categories.

1. Navigate to Software Asset Workspace > License operations > Success goals > Categories.
2. Select New.
3. On the Success Goal Category form, fill in the category that you want to add and select the Software asset category check box.

https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

Regards,
Niklas

[Niklas Peterson · Accepted solution]

Hi @Paula Stewart ,

Yes, you can create new categories.

1. Navigate to Software Asset Workspace > License operations > Success goals > Categories.
2. Select New.
3. On the Success Goal Category form, fill in the category that you want to add and select the Software asset category check box.

https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

Regards,
Niklas

[Paula Stewart]

Hi Niklas -  Thank you for the response.  I am not seeing the option to select "Category/New" to access the Success Goal Category Form.   

I am on Tokyo, does this option come in at Utah or Vancouver ?

Also, do I need a specific role to perform/see it ?

Thanks !

Paula

[Niklas Peterson · Accepted solution]

Hi,

Yes, you are right. Seem that category creation option comes in Vancouver. And requires sam_admin role.

Regards,

Niklas