Create New SAM Success Goal

Paula Stewart
Tera Contributor

Is there a way to add additional categories in the CATEGORY dropdown in the Success Portal ?

2 ACCEPTED SOLUTIONS

Niklas Peterson
Mega Sage
Mega Sage

Hi @Paula Stewart ,

Yes, you can create new categories.

 

  1. Navigate to Software Asset Workspace > License operations > Success goals > Categories.
  2. Select New.
  3. On the Success Goal Category form, fill in the category that you want to add and select the Software asset category check box.

 

https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

 

Regards,
Niklas

View solution in original post

Hi,

Yes, you are right. Seem that category creation option comes in Vancouver. And requires sam_admin role.

 

Regards,

Niklas

View solution in original post

3 REPLIES 3

Niklas Peterson
Mega Sage
Mega Sage

Hi @Paula Stewart ,

Yes, you can create new categories.

 

  1. Navigate to Software Asset Workspace > License operations > Success goals > Categories.
  2. Select New.
  3. On the Success Goal Category form, fill in the category that you want to add and select the Software asset category check box.

 

https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

 

Regards,
Niklas

Hi Niklas -  Thank you for the response.  I am not seeing the option to select "Category/New" to access the Success Goal Category Form.   

I am on Tokyo, does this option come in at Utah or Vancouver ?

Also, do I need a specific role to perform/see it ?

 

Thanks !

Paula

Hi,

Yes, you are right. Seem that category creation option comes in Vancouver. And requires sam_admin role.

 

Regards,

Niklas