Discovered Inventory - Products with highest number of versions not loading

[BrainPanda]

Not sure if this should go here, Performance Analytics, or UI Build Forum, but I'm going to start here.
In the Software Asset Workspace -> Software Analytics -> Discovered Inventory the graph for Software proliferation Review multiple and potentially older software versions, which might lead to security and compliance risks: Products with highest number of versions gives the error Invalid configuration. Too many elements. Contact your ServiceNow administrator for more information.

I've been able to find through UI Builder it is using 

Software estate discovery model indicator as a source. That's as far as I go.

*** Extra note, the instance this is happening on is a Oracle DB instance.....
Can anyone guide me in the right direction? 

[dreinhardt · Accepted solution]

Hi @BrainPanda ,

see the following case by SN support

Issue:
You are seeing the following error under the "Software proliferation" section of Software asset analytics
"Unable to generate chart. Too many elements. Contact your ServiceNow administrator for more information."

Most Probable Cause:
We have a KB for this specific error when there are too many elements:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0679512
PRB1254256

Solution Proposed:
Can you review the KB & increase the value with the property: com.snc.pa.scorecards.max_breakdown_elements
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0679512

Note: Increasing the value of this property may cause performance issues handling many elements, eg. if they are elements of a breakdown of a formula indicator

Best, Dennis