Discovery map in software asset management

[shank1]

Hi,

Can anyone tell what exactly is Discovery Map in SAM professional. How does it work.

Thanks

Shanks

[Ashutosh Munot1]

HI,

What exactly you are looking form. Discovery models or Maps between assets/CI.

Thanks,
Ashutosh Munot

[shivani42]

Hello Ashu,

I have one query. In my instance, i can see there are many dmap where the DMAP number is different but the content is same. For example, two different DMAP number created for the same product, version, edition. When i searched in OOB library. I found one of them is not available in OOB library but they both are active true in DMAP table which is causing duplication. As when i go to software model and try to add DMAP , in searching table. It is showing 2 records. 

I need to know, how DMAP table is getting updated. I know there is job which runs weekly and get latest data into OOB library. But how the old data gets delete from DMAP table.

Thanks,

Shivani

[shloke04 · Accepted solution]

Hi,

Discovery maps are something which are used to map Software Discovery Model to the Software Model.

Software Discovery models are automatically created based on the Software being discovered in your instance and stored in Software Installation table.

While Software model can manually be created or can be created via entitlement using Publisher part number automatically, so in order to link both of them Discovery maps are used.

Also one Software Model can have many Software Discovery model and this linking happens via Discovery map data which can be created manually by yu and also ServiceNow keeps on updating them as part of a Scheduled Job which runs daily.

Hope this helps,.Please mark the answer as correct/helpful based on imapct.

Regards,

Shloke

[shank1]

Thanks!