Enable auto-numbering for asset tag on Software entitlements

[Kaustubh k]

Hello All, we need to auto-number the asset tag for each software entitlement in the following format: starting with a short prefix (e.g. SWL) and then 10 numbers that auto increments so that we can have unique software entitlement asset tag for each license.

How to do this, best recommended approach not disturbing the asset tag field on the alm_asset table, and only to work for alm_license table.

is there as need to create BR before insert on alm_license  table to do that, as number maintenance table do

have field mapping on which we set the number field.

Any best solution on the same will be highly appreciable.

Thanks 

[RaghavSh]

@Kaustubh k This can be done but asset tags are not generated like this.

Asset tags are not used like number fields which should be generated, what is the business requirement for this?

[Kaustubh k]

@RaghavSh , Thanks for reply, for unique identification of the shared entitlements(alm_licencse) as we are not getting serial number for the shared entitlement records from imports . As need to associate unique identifier.

[dreinhardt]

Hi @Kaustubh k , the feature is called „auto numbering“ and can be found here

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/field-administ...

@RaghavSh please take a look into PDI SAM demo data by ServiceNow, seems to be a common approach to get a unique software entitlement record, as the display name is based on the linked software model and will be same for all entitlements linked to the same model without an asset tag. 

Best, Dennis

[RaghavSh]

@dreinhardt I am aware of number maintenance, can you share the screenshot of “number maintenance”record for alm_license or software model or any linked table from your PDI for asset tag.

coming to original question, I have mentioned it can be done and in my mind it was number maintenance but I would still like the asset tags to be imported if possible as it is important as explained in below post, else number maintenance is always an option.

https://www.servicenow.com/community/sam-forum/can-you-explain-further-the-need-importance-of-using-...