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‎04-30-2022 11:13 PM
Hi All,
I have an entitlement for windows server 2019 datacenter, in which minimum attributes I have set 16, but as soon as reconciliation is completed when I check the license metric result it is licensing the VM not the host there are many VMs on the host which are shown under unlicensed installs which is wrong. Can someone please help me here?
Solved! Go to Solution.

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‎04-30-2022 11:25 PM
Hi Chirag
Windows Server licensing happens only at the host layer, I think you may not have selected the right license metric here. Please make sure to select
- Per Core (with CAL)
license metric for the same. The min attributes are automatically selected.
refer docs for more details
https://docs.servicenow.com/en-US/bundle/sandiego-it-asset-management/page/product/software-asset-management2/reference/mapping-ms-license-metrics.html
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‎05-02-2022 06:25 AM

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‎05-02-2022 08:40 AM
Pls select core (Cal) only foe Windows Server
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‎08-17-2022 07:45 PM
Hi, follow up question.
In an audit scenario, we will need to satisfy 3 main requirements.
- License Position Report - available in SN
- Windows Server Estate - available in SN
- Calculation - how we mapped #2 to report #1
Now #3 is quite easy for Physical servers but how do we do this for Virtual? If I refer to the samp_entitlement_result_list, for VMs used by is mapped to either ESX or Cluster which is understandable, but how do we show the actual VMs for these? To actually make the connection between #1 and #2
From samp_license_optimization_summary it only shows the number of VMs.
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‎05-02-2022 11:12 AM
Hi Srinivas,
Thank you for the help! Just one more question in docs it is mentioned that 4.59 is used for marking the host or cluster density in property com.snc.samp.windowserver.license.threshold. I just want to understand in what way this 4.59 is working in identified the density of the cluster/host. Please find the link for docs as well (https://docs.servicenow.com/bundle/quebec-it-asset-management/page/product/software-asset-management2/concept/windows-cluster-optimization.html).
Regards,
Chirag Jain

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‎05-02-2022 10:43 AM
Hi Chirag,
Daniel