How to add consumable assets back to stock when the state is still in stock

CMDBUser
Tera Contributor

‎04-12-2022 01:07 AM

Hi, We had created asset of headset with quantity 4 and 1 got consumed, now im trying to add that one asset back to stock which im unable to do. how to increase the quantity of assets if it get back to asset.

If the asset in consume state we can use retire option to get that asset back in stock but dont see retire option for the state in use. Please help how to add that asset back to stock.

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Scott Halverso1
Mega Guru
Mega Guru

‎04-12-2022 08:56 AM

The answer lies in the response on the this community thread

"you cannot change the quantity of a Consumable record after it is created, You have to Consume the consumable to decrease the quantity, or create a new consumable record with the same model to increase the quantity."

There is an access security rule that doesn't let anyone adjust the quantity count.  Alternatively one could build functionality to manually override this value with an approval flow built in for doing inventory adjustments.  Or skip the approvals and just log the quantity adjustment.  In the pre HAM workspace this would be done with a UI Action similar to the existing 'Consume" UI Action on consumables.