How to add Softwares in Client Software distribution

[Rohith Sureshk1]

Hi folks,

I am looking for any documentation on the process of adding new software to the CSD Catalog in ServiceNow.

There is no new button available to create a Catalog item in CSD module (See attached).

Thanks in advance!

[dreinhardt]

Hi @Rohith Sureshk1,

all steps are well documented here - Client Software Distribution 2.0 application (servicenow.com)

Please take care, that you need also the spoke for Intune, SCCM or JAMF to get the configuration data used later in CSD to request, install and uninstall the packages. All details are documented

Best, Dennis