How to change read only field as empty

spandana kalla
Tera Contributor

Hi Community,

 

Can anyone please say how to update a read only field as 'empty'.

spandanakalla_0-1704452653339.png

 

 

Thanks,

Spandana.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@spandana kalla 

what's your business requirement here?

if field is readonly then you cannot edit it

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

@spandana kalla 

is that field readonly at dictionary level?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@spandana kalla 

then it cannot be updated via script.

But why to empty that field?

what's the business requirement to clear that value?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader