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10-31-2025 04:17 AM
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11-02-2025 11:20 PM
Hi @NamrataSure ,
I tried this use case in my Demo instance for Office 2007.
I opened the Software Model for Microosft Office 2007 and unchecked the "License Under Mnaagement Tab"
Then Run the Reconcilliation and the product will be removed.
Regards,
Abhishek
Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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10-31-2025 05:28 AM
please share complete screenshots.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-02-2025 11:20 PM
Hi @NamrataSure ,
I tried this use case in my Demo instance for Office 2007.
I opened the Software Model for Microosft Office 2007 and unchecked the "License Under Mnaagement Tab"
Then Run the Reconcilliation and the product will be removed.
Regards,
Abhishek
Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.