I need to Prepare the Use case for Software License and Asset Management in global instance

[AVINASH KULKAR2]

Hello All,

I received new requirement from my manager to create the use cases for Software License and Asset Management in global instance.(Means basically the requirement  is =>considering the integration with regional instances )

but before this I don't have any experience in service now and also not much aware about how to prepare the use cases.

Frankly speak I don't know how to proceed further so I need your help to get it complete.

If you have any sample documents related that please share with me.

It will be grate for me to go Ahead.

[Yousaf]

Hi Avinash,

Please refer to get an idea of what is use case and i will attach a pdf below to get and idea bout what Servicenow Asset management is and its cases. I hope this will help you start

Use Cases

Mark Correct or Helpful if it helps.

[Community Alums]

HI @AVINASH KULKARNI ,

Go through these Articles for your Use Cases :

Handling Software Suites on ServiceNow SAM

Exploring Software Asset Management

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep