Integration between dell and servicenow

[chinna]

Hii all,

Procurement integration with Dell(vendor portal) anyone performed in previous itineraries. Please provide some inputs and docs if any found.

what are the pre-requities we required. how can we fetch those values to vendor items, and how can we use those vendor items. process of purchase orders, when user raise a purchase order how can we create a request in vendor portal itself.

can anyone help with exact process.

Regards,

chinna

[Chandu Telu]

Hi Chinna,

Check the below article it may give you some thought for you

https://community.servicenow.com/community?id=community_article&sys_id=2eac77e9db735780d58ea345ca96191c

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,

[chinna]

Hi Chandu,

thanks for the reply , but am looking for i need to fetch all the catalog build in dell portal to servicenow.

once user creates a purchase order it need to create a request in dell portal as well.

this is what exact my requirement.

the below document i got from google, can you please review once, what exactly i need to do.

can you please explain me in a detail manner.

[Nitin Agarwal2]

Connect with Dell vendor to provide inbound API that will allow pushing Dell Products into ServiceNow product catalog. Extract the currency, price, manufacture, model, category from JSON payload. Check if model & manufacture exist in ServiceNow otherwise create the record.

Once PO is in ordered state, post the request (Dell with share PO API) with PO number, email id, contact detail, company name, etc. Dell will share any update via email ( inbound action to be created to capture PO details and status).