IRE for Software Installation Data

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‎02-11-2022 01:09 AM

 We have software Installations data from Different sources coming in cmdb_sam_sw_install table where CI identifier rule is added for cmdb_ci_computer as well as cmdb_ci_hardware table for related entry table cmdb_sam_sw_install with filter as installed_on status as Installed status.

But still all sources are not able to filter the records still installations for retired CI's and all other status is coming up.

 

Is there a way to stop these installations from Creating in IRE engine 

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Vivektietsood
Tera Guru
Tera Guru

‎02-13-2022 12:10 PM

Do you mean retired CIs are still coming up and are getting updated regularly? If those retired CIS were present already in the system then they would still show up and not get deleted and they would just not be updated Also please check your data precedence and refresh rules Please mark helpful Or accept solution if this helps
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‎02-15-2022 02:48 AM

Hi Vivek,

 

Thank you for your Response just wanted to ask is there a possibilty to Apply Data Precedence Rules for the Related Table for example cmdb_sam_sw_install in case of cmdb_ci_computer table.

 

Regards,

Gundeep Singh

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